PRIVACY POLICY

SERENTHORNE GLEN LLC respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our women’s apparel products. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website or interact with our services.

1. Information We Collect

When you browse our website, place an order, or contact us, we may collect certain information, including:

• Name and contact information, such as email address, phone number, and shipping address;
• Billing and payment information required to process transactions;
• Order details, including purchased products and transaction history;
• Information you provide when contacting our customer service team;
• Website usage information, such as browser type, device information, and browsing activity.

2. How We Use Your Information

The information we collect may be used for the following purposes:

• To process and fulfill your orders;
• To provide customer support and respond to inquiries;
• To communicate important information regarding your purchases or services;
• To improve our website, products, and customer experience;
• To prevent fraudulent transactions and maintain website security;
• To comply with applicable legal requirements.

3. Payment Information

Payments on our website are processed through secure third-party payment service providers. SERENTHORNE GLEN LLC does not directly store your complete payment card information. Payment information is handled and protected according to the security standards and privacy practices of the applicable payment providers.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website performance, and improve our services. Cookies help us remember your preferences and provide a more convenient shopping experience.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functions.

5. Information Sharing

SERENTHORNE GLEN LLC does not sell, rent, or trade your personal information. We may share information with trusted service providers only when necessary to operate our business, such as payment processing, order fulfillment, website hosting, and customer support services.

These service providers are required to handle your information securely and only use it for the purposes of providing services to us.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration. While we strive to use appropriate security practices, no method of electronic transmission or storage is completely secure.

7. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain personal data. To make a privacy-related request, please contact us using the information provided below.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.

9. Changes to This Privacy Policy

SERENTHORNE GLEN LLC may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the revised effective date.